fb22 Terms & Conditions

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and fb22 ("fb22", "the Platform", "we", "us", "our"), governing your access to and use of the services available at fb22.io, including but not limited to sports betting, live casino, slot games, instant games, and all associated account and payment services.

By accessing fb22.io, creating an account, making a deposit, or placing any wager, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not accept these Terms & Conditions, you must immediately cease using the fb22 platform and close any account you hold with us.

fb22 reserves the right to amend, update, or replace this Agreement at any time. The most current version of these Terms & Conditions will always be available on this page. Continued use of the platform following any update constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically for changes.

To be eligible to register and use the fb22 platform, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. fb22 strictly enforces a 21+ age policy and will not knowingly permit any person under this age to create an account, make a deposit, or participate in any form of gambling activity on the platform.
• You are accessing fb22 from a jurisdiction in which online gambling is not explicitly prohibited under applicable law.
• You are acting on your own behalf, as an individual, and not as an agent or representative of any third party.
• You are not a resident of any jurisdiction included on fb22's restricted territories list, which may be updated from time to time.
• You do not have a pre-existing self-exclusion agreement in place with fb22 or through any responsible gambling programme that covers the fb22 platform.
• You are not an employee, contractor, officer, director, or close family member of any employee or contractor of fb22 or any of its affiliated entities.

Each individual may hold one (1) account only on the fb22 platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, phone numbers, payment methods, or device identities — is strictly prohibited and constitutes a material breach of this Agreement.

When registering for an fb22 account, you agree to:

• Provide accurate, complete, and truthful information in all fields of the registration form, including your full legal name, date of birth, residential address, email address, and phone number.
• Keep your account credentials, including your username and password, strictly confidential. You must not share your login details with any third party under any circumstances.
• Notify fb22 immediately if you become aware of any unauthorised access to or use of your account.
• Update your account information promptly whenever any of the details you have provided change.

fb22 reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal. fb22 also reserves the right to close any account that is found to contain false, misleading, or incomplete registration information, with any funds held in such accounts subject to forfeiture pending investigation.

In accordance with its obligations under applicable international anti-money laundering (AML) and Know Your Customer (KYC) frameworks, fb22 requires all players to complete identity verification before any withdrawal request is processed. fb22 may also require verification at the time of account registration or at any point during a player's account lifetime.

You may be required to submit one or more of the following documents:

• Proof of Identity: Valid national ID card, passport, or driving licence showing your full legal name and date of birth.
• Proof of Address: A utility bill, bank statement, or official government document issued within the past three months, showing your name and residential address.
• Proof of Payment Method: Confirmation that you are the rightful owner or registered user of the payment method used to deposit funds (e.g., screenshot of bKash or Nagad account under your name).
• Source of Funds: In cases where transaction volumes exceed defined thresholds, fb22 may request documentation supporting the legitimate origin of funds deposited on the platform.

All documents submitted for verification purposes are processed securely and handled in strict accordance with fb22's Privacy Policy. fb22 will not share your personal identification documents with any third party except as required by law or by the licensing authority under which the platform operates.

All financial transactions on the fb22 platform — including deposits, wagers, winnings, bonuses, and withdrawals — are denominated in Bangladeshi Taka (BDT). fb22 does not operate multi-currency wallets; all balances are held and displayed in BDT only.

Deposits: fb22 supports instant deposits via bKash, Nagad, Rocket, and Upay. Bank transfers through Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank are also accepted, as are international card payments via Visa and Mastercard. The minimum deposit amount is ৳500. Deposits via mobile financial services are typically credited to your fb22 account balance within seconds of a successful transaction.

Withdrawals: Players may request withdrawals to their registered payment method at any time, subject to the following conditions:

• Your account must have successfully completed identity verification (KYC) before any withdrawal is processed.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made to the same payment method used for the most recent deposit, unless explicitly approved otherwise by fb22 support.
• Any active bonus funds must meet applicable wagering requirements before the associated winnings can be withdrawn.
• Withdrawals to bKash and Nagad are typically processed on the same business day. Bank transfer withdrawals may take one to three business days depending on the receiving institution.

fb22 does not charge a platform-level fee on standard deposits or withdrawals made via approved payment methods. However, your payment provider may apply their own transaction fees, which are outside fb22's control. fb22 is not responsible for any fees levied by third-party payment processors.

fb22 may, at its discretion, offer welcome bonuses, reload bonuses, free spins, cashback offers, and other promotional incentives to new and existing players. All bonuses and promotions are governed by this Agreement and by the specific terms communicated at the point of each offer.

General bonus terms applicable to all fb22 promotions include:

• Each bonus offer will specify a minimum qualifying deposit, bonus amount, wagering requirement, eligible games, and expiry period. These terms are binding and non-negotiable once a bonus has been claimed.
• Wagering requirements must be met in full before any bonus-derived winnings become eligible for withdrawal.
• fb22 bonuses are issued for entertainment purposes and do not carry any guaranteed cash value until wagering requirements are satisfied.
• Players are permitted to claim one (1) welcome bonus per household, IP address, and payment method. Attempts to claim multiple welcome bonuses by registering additional accounts will be treated as a breach of these terms.
• fb22 reserves the right to withdraw, amend, or cancel any bonus or promotion at any time, including bonuses already credited to player accounts, where there is evidence of abuse, fraud, or system exploitation.
• Bonus funds may not be transferred between players or exchanged for cash prior to the completion of applicable wagering requirements.

fb22 monitors bonus activity across all accounts and uses automated systems to detect patterns consistent with bonus abuse. Any account found to be systematically exploiting promotional offers — including through low-risk hedging strategies, multi-accounting, or coordinated group play designed to guarantee bonus conversion — will be subject to immediate account review and potential fund forfeiture.

All sports bets and casino wagers placed on fb22 are governed by the specific rules applicable to each market, game type, or event. Players are responsible for understanding the rules of each betting market or casino game before placing a wager. fb22 provides game rules and market descriptions within the platform interface.

The following general rules apply to all betting and gaming activity on fb22:

• All bets are final once confirmed. Bets cannot be cancelled, reversed, or amended after confirmation unless fb22 declares a void market or a manifest error is identified.
• In the event of a manifest error — including but not limited to incorrect odds, incorrect market parameters, or system errors — fb22 reserves the right to void the relevant bets and return stakes to the player's account balance.
• fb22 sets minimum and maximum stake limits on all betting markets and casino games. These limits may vary by market, game type, account tier, or promotional period and are displayed within the platform interface.
• Live in-play betting markets may be suspended at any time without notice, particularly in response to significant in-game events. Any bets placed after market suspension will be voided and stakes returned.
• Winnings from casino games are calculated in accordance with the published paytables and game mechanics provided by the relevant game provider (e.g., Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, Spribe).
• fb22 reserves the right to delay the settlement of any bet where the outcome is under dispute, under investigation, or where there is a reasonable suspicion of match-fixing, spot-fixing, or corruption in the relevant event.

Cricket betting on the platform covers BPL, IPL, T20 World Cup, ICC events, and Bangladesh Tigers international fixtures. fb22 follows the ICC's official match results for settlement purposes. In the event of match abandonment, results will be settled in accordance with the specific market rules displayed for that event.

The following activities are strictly prohibited on the fb22 platform. Any player found to be engaging in any of the conduct listed below will have their account immediately suspended, all funds frozen pending investigation, and may be reported to the relevant authorities:

• Fraud and misrepresentation: Providing false identity information, impersonating another person, or using stolen payment credentials to fund an account.
• Money laundering: Using the fb22 platform as a vehicle to deposit, transfer, or withdraw funds derived from illegal activity.
• Multi-accounting: Creating or operating more than one account on fb22, whether directly or through proxies, family members, or associates.
• Collusion: Coordinating play with other players, including in live poker or live dealer games, to gain an unfair advantage over the house or other participants.
• Use of automated software: Deploying bots, scripts, automated betting systems, or any non-human means of placing wagers or interacting with the platform.
• Exploitation of software vulnerabilities: Deliberately identifying and exploiting bugs, glitches, or errors in the fb22 platform or any integrated game to gain an advantage not intended by the platform rules.
• Chargebacks: Initiating a payment reversal or chargeback through a payment provider without first contacting fb22 support to resolve the dispute directly.
• Underage gambling: Attempting to register or use the platform while under the age of 21, or knowingly facilitating access to fb22 for a person under the age of 21.

All content on the fb22 platform — including but not limited to the fb22 brand name and logo, website design, user interface elements, text, graphics, game assets, software, and data compilations — is the exclusive property of fb22 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fb22 platform for personal entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any part of the fb22 platform or its content without express written permission.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any software component of the platform.
• Use the fb22 brand name, logo, or any associated trademarks in any commercial context without prior written authorisation from fb22.
• Frame, mirror, or scrape content from fb22.io on any third-party website or application.

Game content made available through third-party providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe remains the intellectual property of the respective provider. fb22 operates this content under valid licensing agreements with each provider.

fb22 is committed to protecting the personal data of all players. The collection, storage, processing, and use of your personal information is governed by our Privacy Policy, which forms an integral part of this Agreement and should be read alongside these Terms & Conditions.

By registering with fb22, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the delivery of personalised player communications.

fb22 uses industry-standard SSL (Secure Sockets Layer) encryption across all data transmissions between your device and the fb22 platform. Account credentials, payment information, and personal identification documents are stored in encrypted form and are accessible only to authorised personnel on a strict need-to-know basis.

fb22 is fully committed to responsible gaming and player welfare. Gambling is intended as a form of entertainment for adults aged 21 and above. fb22 provides the following tools to help players maintain control over their gambling activity:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits on their account. Once set, a deposit limit can only be decreased immediately; increases to existing limits are subject to a mandatory 72-hour cooling-off period.
• Session time-outs: Players may request a temporary account time-out of between 24 hours and 90 days. During a time-out, the account remains open but all betting, gaming, and deposit functionality is suspended.
• Self-exclusion: Players who feel their gambling has become problematic may request permanent self-exclusion from fb22 at any time by contacting our support team. Self-exclusion is irreversible for a minimum period of 12 months.
• Reality checks: Players may enable periodic notifications reminding them of the time they have spent in active gaming sessions.

If you believe your gambling may be causing harm to yourself or others, we strongly encourage you to contact the fb22 support team directly. Our 24/7 English-language support team is trained to handle responsible gaming concerns with sensitivity and discretion. All responsible gaming requests are treated as the highest priority.

To the maximum extent permitted by applicable law, fb22 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to access the fb22 platform or any of its services.
• Any loss of funds resulting from betting or gaming activity conducted on the platform.
• Any interruption, suspension, or termination of the platform or any part thereof, whether planned or unplanned.
• Any unauthorised access to your account resulting from your own failure to maintain the confidentiality of your login credentials.
• Any technical errors, data corruption, or system failures beyond fb22's reasonable control.
• Any delay in processing withdrawals caused by third-party payment providers, financial institutions, or regulatory requirements.

fb22's total aggregate liability to any individual player in respect of any claim arising under these Terms & Conditions shall not exceed the total amount deposited by that player during the three (3) calendar months immediately preceding the event giving rise to the claim.

Nothing in these Terms & Conditions excludes or limits liability for fraud, fraudulent misrepresentation, or any other form of liability that cannot be excluded or limited under applicable law.

fb22 reserves the right to amend, update, or replace these Terms & Conditions at any time and at its sole discretion. When material changes are made, fb22 will update the "Last updated" date displayed at the top of this page and, where reasonable, notify active players via the email address registered to their account.

It is your responsibility as a player to review these Terms & Conditions regularly. Your continued use of the fb22 platform after any amendment has been posted constitutes your acceptance of the revised Agreement. If you do not accept any revised terms, you must cease using the platform and may close your account by contacting fb22 support.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which fb22's operating entity is registered. fb22 operates under the authority of an international online gaming licence issued by the relevant licensing body in that jurisdiction.

In the event of any dispute arising between you and fb22 in connection with these Terms & Conditions or your use of the platform, the following process applies:

1. First contact: You must raise the dispute with the fb22 customer support team in the first instance by writing to support at fb22.io. Our team will acknowledge your complaint within 24 hours and aim to resolve it within five (5) business days.
2. Escalation: If you remain unsatisfied following the outcome of the first-contact process, the matter may be escalated to the relevant licensing authority's dispute resolution body as specified under fb22's operating licence.
3. Jurisdiction: For any legal proceedings that cannot be resolved through the above process, you agree to submit to the exclusive jurisdiction of the courts of the relevant licensing jurisdiction.

These Terms & Conditions are written in English. In the event of any inconsistency between the English version and any translated version, the English version shall take precedence in all cases.

If you have any questions, concerns, or requests related to these Terms & Conditions, or if you wish to exercise any of your rights under this Agreement, please contact the fb22 support team using the details below. All support communications are handled in English and are available 24 hours a day, 7 days a week, on Bangladesh Standard Time (UTC+6).

• Email: support at fb22.io (plain text — not a clickable link)
• Support hours: 24/7, Bangladesh Standard Time (UTC+6)
• Response time: Within 24 hours for general enquiries; within 4 hours for urgent account security matters
• Service regions: Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other areas of Bangladesh